TOOLKIT TOPIC
Driving Growth and Innovation
Reinvent how you do business.
Toolkit includes
28.11 minutes of on-demand video
9 downloadable resources
Learner level
Individual Contributor, Team Leader
Who this is for
This toolkit is tailored for team leaders and individuals eager to cut down on routine and drive innovative thinking.
Toolkit overview
This toolkit arms you with innovative problem-solving techniques, turning challenges into opportunities for growth and customer satisfaction.
Staying ahead means constantly reinventing your strategies. Our toolkit introduces powerful techniques like the 'Hunting Grounds' for analyzing new business opportunities, and 'Day in the Life of a Customer' to enhance user experience. You'll learn to transform customer pain points into gains using 'From Pain to Gain' and discover new potentials with '40 Opportunities' and 'Plus 3 Minus 3'. Our 'ReThink' and 'Within, Adjacent, + Beyond' tools will help you identify optimal partners and push the boundaries of conventional thinking. This toolkit will equip you with the tools to innovate and demonstrate how these strategies can result in tangible benefits such as increased market share, enhanced product value, and improved customer satisfaction.
Toolkit outcomes
Expand customer reach into new markets and locations
Enhance user experience leading to higher customer retention and satisfaction
Generate new value from your existing products and services
Strengthen the capability to envision and implement innovative ideas
Pinpoint innovative partners who challenge conventional norms
What you’ll learn
Analyze new business opportunities to reach more customers using the 'Hunting Grounds' technique
Improve customer interactions and satisfaction
Innovate and extract added value from existing offerings
Develop the skills to see beyond “what is” and explore “what could be” using the 'ReThink' technique
Identify partners for innovation in both familiar and foreign spaces that push the boundaries of conventional thinking